Implementation details

  • 1. Scope

    The Data Allowance Rollover Service is applicable to all contract users whose Mobile Internet access is charged according to data usage. Details are as follow:

    1.1 Eligible Package: Data usage based 2G, 3G and 4G monthly mobile packages (data usage package), including Bricks Plan, Automatic Upgrade Package and CNY 1 for Double Data Allowance 3G Package.

    1.2 Non-Eligible Package: Mobile package whose mobile internet is charged according to duration (duration package), mobile packages with both duration and data usage allowance (dual allowance package) and Data card package (package with no voice call feature).

    1.3 The service is applicable to pre-paid and post-paid accounts.

    1.4 The service is not applicable to data allowance not included in the mobile package, such as Add-on data usage packages, monthly packages, quarterly packages, half-yearly packages, yearly packages off-peak packages, designated usage packages, special data packages, auto data allowance upgrade package (such as Enjoy 4G package auto 500M data allowance upgrade for CNY 30 )and CNY 1 for Double Data Allowance 3G Add-on Package.

    2. How to activate the service

    Users do not need to apply for the service. It will be activated automatically.

    3. Rules for Allowance Carry Forward

    3.1 Validity: Unused data allowance in the current month will be carried forward to the next month. However, all unused allowance will expire at the end of the second month.

    3.2 Nature of Data Allowance rollover:

    3.2.1 The type and nature of data allowance (such as shared, designated, off-peak, campus, same province, etc), when carried forward to the next month, will remain the same.

    3.2.2 The carried forward allowance is added to the package allowance of the current month and can be used by the primary and secondary UIM cards.

    3.3 Non-customized package users: Promotional, complimentary or transferred data allowance cannot be carried forward; Customized package users: Transferred and complimentary data allowance can be carried forward (The transferred and complimentary data allowance in the package can be carried forward to the next month. However, the carried forward allowance cannot be transferred.).

    3.4 Unused allowance will not be carried forward if the Customer changes their package subscription:

    3.4.1 Change of Package: In the month of package change, including package upgrade or change of package type, the unused allowance in the package will not be carried forward.

    3.4.2 If the Customer transfers or closes their account, or ports out their number to another operator, the unused allowance in the original package will not be carried forward.

    3.5 Suspension due to nonpayment, suspension while number is retained, suspension due to loss of handset and forced suspension: If the package monthly service fee is paid, the unused data can be carried forward to the next month, and can be used if the account status is normal. The carried forward allowance will expire if it is not used or used up by the end of the second month. Existing terms for reactivating suspended service remains unchanged.

    3.6 New customers: If the package data allowance for the first month of service is calculated on a pro rata basis or if the full data allowance is applicable, the unused allowance can be carried forward to the next month; if the data usage in the first month is charged according to actual consumption, carry forward allowance does not apply.

    4. Rules for Deduction

    4.1 Data usage will be deducted from the allowance in the same existing order.

    4.2 The type and nature of data allowance (such as shared, designated, off-peak, campus, same province, etc), when carried forward to the next month, will remain the same, and the order in which data usage is deducted from the allowance will remain the same.

    4.3 For the same type of allowance, data usage will first be deducted from the carried forward allowance and then from the package allowance for the current month.

    Before the billing cut-off date on the first day of each month, if the carried forward allowance from the previous month has not been confirmed, usage in the current month will be deducted from the package allowance in the current month (delayed billing will remain in place); after the billing cut-off date on the first day of each month, for the same type of allowance, data usage will first be deducted from the carried forward allowance and then from the package allowance for the current month.


    China Telecom Corporation Limited Shanghai Branch

    October 2015

     

     

    Disclaimer

    "This document is an English translation of the original Simplified Chinese text. In the event of discrepancies between the original Simplified Chinese text and the English translation, the Simplified Chinese text shall prevail. For inquiry, please contact China Telecom via Customer Service Hotline 10000 or visit our sales outlets."

    Original Chinese Text

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