Package details

E-Surfing Enjoy 4G Mobile plan with monthly rebates for new mobile customers.

Pre-paid or Post-paid is available.

Version A Rebate Plan: Available to new mobile customers who purchase designated model of handset from China Telecom Shanghai and are not enjoying any broadband discount. (Total amount of rebates is equivalent to ten times the monthly basic fee for monthly plans of CNY 99 and upwards) 

Version B Rebate Plan: Available to new mobile customers who purchase non-designated model of handset from China Telecom Shanghai and are not enjoying any broadband discount. And, new mobile customers who are enjoying broadband discount and use their own handsets to join the package.

Basic Monthly Fee (CNY )

59

79

99

129

169

199

229

299

329

399

499

599

Total amount of Rebate (CNY )

490

590

990

1290

1690

1990

2290

2990

3290

3990

4990

5990

Monthly Rebate in the 1st to 23rd Month within contract period (CNY )

20

24

40

52

68

80

92

120

132

160

200

240

Rebate in the 24th month of contract period (CNY )

30

38

70

94

126

150

174

230

254

310

390

470

Contract Period

24 Months

 

Inclusive allowances, additional charges and offers

Basic Monthly Fees
(CNY / month)

Domestic Data usage (per month)

Domestic Airtime (minutes/ month)

Excess Airtime Charge(CNY / minute)

Excess Data Usage Charge

Domestic SMS/MMS Service (CNY / message)

Free Incoming Calls

 
Complimentary Offer

59

500MB

100

0.15

Under 100MB, CNY 0.30/MB; 100-500MB, free; the same principle applies for excessive data usage of 500 MB or more (i.e. CNY 30 for every 500 MB).

0.1

Domestic

Caller Display;

189 Mailbox

79

700MB

200

99

1GB

300

129

1GB

500

169

2GB

700

199

3GB

700

229

4GB

700

299

4GB

1500

329

5GB

1500

399

6GB

2000

499

6GB

3000

599

11GB

3000

 

Contract period

24 months

Charging method

Package will be effective on the 1st day of the month following service activation.
Between the date of service activation and effective date of the plan, charges are calculated on a daily basis according to the followings:

Basic fee:

Package’s airtime and domestic data usage allowances are offered on a pro-rata basis for the remainder of the month.

Basic monthly feeCNY

5
(supplementary card)

59

79

99

129

169

199

229

299

329

399

499

599

999

Deposit paymentCNY

50

100

100

100

200

200

200

300

300

400

400

500

600

1000

 

Payment and Billing

For Pre-paid customers:
New customers are required to make a deposit payment for service activation and settle the handset and upfront fees if any, by cash/local debit card on delivery. Details of deposit payment are as follows:

No bill statement will be issued. Customers are reminded to maintain sufficient account balance to avoid service disruption. Customers can purchase top-up card at sales outlet and dial 11888(press 2 for English) to top up their prepaid mobile account.
For Post-paid customers: Bill statement will be sent on the 10th of each month. Bills must be paid by the end of the month it is received and payment can be made by one of the following methods:

Account balance can be checked by SMS 102 to 10001(Chinese only)

Cap on Data Usage

Domestic data charges are capped at CNY 600 which covers domestic data usage of no more than 15GB per month. The customer’s wireless internet access will be automatically suspended. Please visit sales outlets to reactivate the service.

Penalty for pre-mature contract termination

The customer is required to settle all outstanding payments and a pre-mature contract termination penalty equivalent to four times the basic monthly fee (calculated as basic monthly fee*number of months of the package/6). Customers who have enjoyed rebates are obliged to reimburse China Telecom Shanghai in full for the said rebates. Broadband discount will be terminated.

Delivery

Free delivery of handset or UIM card within Shanghai.

Subscription

Scanned copy of the registered customer’s passport/ID card and a photograph of the registered customer holding his/her passport/ID card to compile with the State’s policy on real name registration.

After sales services

Enquiry: 7 X 24 Customer Service Hotline 10000 (press 2 for English)