Contact Us

    • 24 hours Customer Service Hotline: (Press 2 for English)

    • Sales Enquiries (During office hours) :
      4008-219-009

    • Customer Service (During office hours):

      e_channel@189.cn

We're excited to be developing a fully bilingual interface to better serve our English-speaking customers. Reaching the level of excellence to which we continually strive takes time, and we're grateful for your patience. Currently, SMS notifications, bill statements and other customer messages are still in Chinese only. Check back for updates, and in the meantime, please contact our customer service hotline on 10000 for assistance, queries and advice.

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